JoshSweeney

Be A Confirmation Emailer

The Confirmation Email is likely one of the most important and least spoken about rules of email etiquette. Over time I have learned that people who send Confirmation Emails are some of the most easy people to work or do business with.

It is a simple process but enhances the relationship in multiple ways. Here is how it works.

No matter what kind of email you are sent you send some sort of confirmation telling the sender that you are on top of things. This keeps the sender from wondering whether you received it, whether it went into a spam box or if they are just ignoring you. Lets look at a few scenarios that I have seen this be extremely helpful in.

1. The Invoice – You send someone and invoice. Without the confirmation email you basically hope that they received it, processed it and that you are going to have a check show up before the Net period is over. More than likely, if this person is not a Confirmation Emailer your check will be late.

The confirmation emailer receives an invoice and responds as follows. “I have submitted this for payment” ( Actual customer response ). Now you know that they received it, there wasn’t an issue with the invoice or amount and that the invoice is being processed. This response shows a healthy responsive relationship and you will return the favor with prompt responses in the future.

2. The Task – You request that someone complete a task. Without the confirmation email you don’t know if the task was received or even if it will get completed.

The confirmation emailer will reply with “I’m on it” ( Actual confirmation response ). Again, you know that it was received and is being taken care of.

The great thing about the confirmation email is that it can be short and sweet but still lets people know that you are on top of things. We all get busy and overwhelmed but should strive to be Confirmation Emailers. Our stress levels, lives and relationships will all be better because of the Confirmation Email.